{"id":488,"date":"2023-08-21T12:30:36","date_gmt":"2023-08-21T12:30:36","guid":{"rendered":"https:\/\/darrapide.com\/?page_id=488"},"modified":"2025-12-03T15:47:38","modified_gmt":"2025-12-03T15:47:38","slug":"privacy-and-personal-information-protection-policy","status":"publish","type":"page","link":"https:\/\/darrapide.com\/en\/privacy-and-personal-information-protection-policy\/","title":{"rendered":"Privacy and personal information protection policy"},"content":{"rendered":"\t\t
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Privacy and Personal Information Protection Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Last updated:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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September 1, 2023 \u2013 version 1.0<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The purpose of this policy is to ensure the protection of personal information and to regulate how such information is collected, used, disclosed, retained, destroyed, or otherwise managed. It is also intended to inform individuals about how we process personal data. This policy also includes our cookie policy and cookie consent settings.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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1. Collection of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When you visit our website, certain personal information\u2014such as your name, address, email, phone number, etc.\u2014may be collected. This information is collected only if you voluntarily provide it, for example by filling out a contact form, quote request, callback request, or similar. We are committed to collecting only the essential and relevant information required to properly respond to your service request.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Protection of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We implement appropriate security measures to prevent unauthorized access, use, or disclosure of your personal information. Access to your data is restricted solely to employees or service providers who require this information to deliver services to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Sharing of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We do not sell, rent, trade, or disclose your personal information to third parties for marketing purposes unless you explicitly consent. However, we may share your information with external service providers who assist us in operating our business. We take steps to ensure these third parties adhere to strict security and confidentiality standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Retention and Destruction of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. Measures are in place to ensure your data is handled securely and in accordance with this policy. Once the information is no longer required, we ensure its secure destruction or anonymization. Personal data is destroyed in a manner that maintains its confidentiality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. Use of Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To enhance your browsing experience, our website uses cookies\u2014small text files stored on your device when visiting our site. These cookies help us gather information such as pages visited, visit duration, and language preferences. This data assists us in analyzing trends, improving our website, and providing personalized content.<\/p>

You may accept or refuse cookies using our consent banner. You can also enable or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.1 Types of Cookies Used<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5.1.1 Functional Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These cookies are essential for the proper functioning of the website. They are typically created in response to actions you take, such as saving privacy settings or filling out forms. These cookies do not store any personally identifiable information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.1.2 Statistics Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These cookies collect information about how you use the website\u2014pages visited, links clicked, and other usage data. This information helps us measure and improve site performance. Data collected is anonymized and cannot be used to identify you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.1.3 Marketing Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These cookies may be placed on the website by our advertising partners or through integrated social media features. They may be used by these companies to build a profile of your interests and show personalized ads on other websites.<\/p>

We encourage you to consult the privacy policies of these social media platforms, as they are often located outside Canada and may update their policies periodically.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.1.4 Security Cookies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To prevent fraud and protect our systems, certain forms on our site may be protected by Google reCAPTCHA. This tool uses cookies and collects behavioral data\u2014such as mouse movements, navigation patterns, time spent on tasks, and device information\u2014to determine whether a user is human or a bot. This data may be shared with other Google services and products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.2 Enabling\/Disabling and Deleting Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can manage cookies through your browser settings. Most browsers accept cookies by default, but you can configure yours to block all cookies or specify which sources you allow. You may also set your browser to automatically delete cookies upon closing or manually remove them periodically. As browser settings vary, we encourage you to consult your browser\u2019s help menu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.3 Cookie Consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Upon your first visit, a consent banner will appear explaining how we use cookies. By clicking \u201cAccept,\u201d you allow all cookies and agree to our current cookie policy. You may also \u201cReject\u201d all non-essential cookies or \u201cManage Preferences\u201d to select specific categories. You may update your consent at any time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5.4 Third Parties<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have agreements in place with third parties who place cookies on our site. However, we cannot guarantee that these third parties manage your personal information securely or reliably. Companies such as Google and social media platforms act as independent data controllers. We strongly encourage you to review their privacy policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6. Responsibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We accept responsibility for the protection of the personal information we hold. Employees who have access to such data, or who are involved in any stage of its management, take all necessary measures to ensure its protection and comply with this policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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7. Right of Access, Correction, and Withdrawal of Consent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You have the right to request access to the personal data we hold about you. You may object to its processing and request an overview of your data in a commonly used format. You may also request correction or deletion of inaccurate or outdated information. When applicable, updated information will be shared with relevant third parties.<\/p>

You may withdraw your consent at any time, subject to legal or contractual constraints and reasonable notice. The implications of such withdrawal will be explained to you.<\/p>

If you believe that we are not complying with PIPEDA (Personal Information Protection and Electronic Documents Act), you may file a complaint with us, and if unresolved, with the Office of the Privacy Commissioner of Canada.<\/p>

Requests regarding access, correction, or withdrawal must be submitted in writing to our Privacy Officer, using the contact details provided below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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8. Complaint Handling Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you wish to file a complaint regarding the application of this policy or the security of your personal information, you must submit your request in writing to our Privacy Officer (see section below). Complaints will be processed within a reasonable time. A dedicated file will be created for each complaint, including the complaint, analysis, supporting documents, and the response issued. We handle all complaints confidentially.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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9. Privacy Officer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For any questions, concerns, or requests regarding this policy, please contact:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMichel Lefebvre, President<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t 514 622-9199<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    10. Approval<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    This policy has been approved by the Privacy Officer, whose contact information is provided above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    11. Publication and Amendments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We reserve the right to revise this Privacy and Personal Information Protection Policy at any time. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed of updates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Privacy and Personal Information Protection Policy Last updated: September 1, 2023 \u2013 version 1.0 The purpose of this policy is to ensure the protection of personal information and to regulate how such information is collected, used, disclosed, retained, destroyed, or otherwise managed. It is also intended to inform individuals about how we process personal data. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-488","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/pages\/488","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/comments?post=488"}],"version-history":[{"count":4,"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/pages\/488\/revisions"}],"predecessor-version":[{"id":492,"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/pages\/488\/revisions\/492"}],"wp:attachment":[{"href":"https:\/\/darrapide.com\/en\/wp-json\/wp\/v2\/media?parent=488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}